Shipping policy

Thank you for shopping with Harmony Hearts! Here's everything you need to know about how we ship your order.

UK Shipping

We ship all orders within the United Kingdom using Royal Mail Tracked 48, which typically delivers within 2-3 working days from dispatch.

Standard shipping: £2.95
Free shipping on all orders over £30

Processing Time

Orders are processed and dispatched within 1-2 working days. You will receive a tracking number by email once your order has been dispatched.

Personalised Orders

Please allow an additional 1-2 working days for personalised items, as these are made to order.

Tracking Your Order

Once dispatched, you can track your order using the tracking number provided in your dispatch confirmation email via the Royal Mail website.

Lost or Delayed Orders

If your order hasn't arrived within 5 working days of your expected delivery date, please contact us at harmony-hearts@hotmail.com and we'll be happy to help.